Privacy Policy.

This is the Privacy Policy of Slumbr Ltd. We are committed to protecting and respecting your privacy.

You have come to us through www.slumbrstays.com ("Our Site").

This Policy sets out:

1. What information do we collect about you?
2. How will we use your information?
3. Cookies and other technologies
4. How do we protect your information?
5. What are your rights?

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

By accepting our services and signing up to our email database, you acknowledge that you have read and understood this Policy. For the purposes of UK and EU data protection law ("Data Protection Law"), we are the data controller of your information.

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1. What Information do we collect about you?

As an website, we collect information that you provide when you subscribe and opt in to hear from us. This includes your email address and name to help us personalise our communications with you. We do not collect any other personally identifiable information, nor are we really that interested in any personal data unless absolutely necessary for legitimate business purposes. The email list is held securely and helps us to keep you informed from time to time with a regular email update.

In managing our website, we also collect generic non-identifiable website data about how users interact with our site such as the number of visitors to our website, which pages get the most views, where users bounce, etc. This is all about improving our overall user experience.

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2. How will we use your information?

For email subscribers that opt in, we will not share your information with any third party. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, to keep you informed. You can unsubscribe at any point.

In managing our website, we also collect generic non-identifiable website data about how users interact with our site such as the number of visitors to our website, which pages get the most views, where users bounce, etc. This is all about improving our overall user experience and useful content for our community.

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3. Cookies and other technologies

We use the following types of strictly necessary cookies on our Site:

• Analytical cookies - These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. The typical duration is 90 days.

• Performance cookies - These cookies allow us to count visits and identify traffic sources, so we can measure and improve the performance of our Site. They collect aggregate, anonymous data to help us know which pages are the most and least popular, and see how visitors move around the Site.

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4. How do we protect your information?

All customer data is held within secure data centres using industry standard protection and encrypted where applicable. Data access is limited and only available to the admin of this Site.

Unfortunately, the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Our Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

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5. What are your rights?

You have the right under certain circumstances:  

• to be provided with a copy of any personal data we have about you (for example, your name and address);
• to request the correction or erasure of incorrect personal data held by us;
• to request that we restrict the processing of your personal data (e.g. while we verify or investigate your concerns with this information);
• to object to the further processing of your personal data, including the right to object to marketing (as mentioned in 'Our promotional updates and communications' section); and to request that your provided personal data be moved to a third party.

Your right to withdraw consent:

You can opt out or unsubscribe using the link shown in the footer of all email communications or by emailing hello@slumbrstays.com. For more information about your rights we recommend you review: https://ico.org.uk/global/contact-us/.

Updated January 2024.